Terms and Conditions

Welcome to http://95.67.50.149/ (the “Website”), operated by MONEY MENTOR LTD, a private limited company incorporated under the laws of England and Wales with company number 14682050, having its registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF (hereinafter referred to as “We”, “Us”, or “Our”).

These Terms and Conditions (the “Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website, as well as your purchase of products (the “Products”) from Us. By accessing or using the Website, or by placing an order for Products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or purchase any Products.

Please read these Terms carefully before using the Website. We recommend that you print a copy of these Terms for your records. These Terms form a legally binding agreement between you and Us. Capitalized terms used herein shall have the meanings ascribed to them in the Definitions section below, unless otherwise defined.

Definitions

For the purposes of these Terms:
– “Account” means a unique account created by you to access certain features of the Website.
– “Content” refers to any text, images, videos, or other materials available on the Website or provided by users.
– “Service” means the Website and all related services, including but not limited to browsing, ordering, and purchasing Products.
– “User” or “You” means any individual accessing or using the Website.
– “Products” means the goods offered for sale on the Website, including intimate goods, lingerie, accessories, cosmetics, toys, and other adult-oriented consumer items.

1. Eligibility and Age Restriction

1.1. By using the Website or purchasing Products, you represent and warrant that you are at least 18 years of age or the legal age of majority in your jurisdiction (whichever is higher) and that you have the legal capacity to enter into a binding agreement. If you are under the required age, you are strictly prohibited from accessing, using, or registering on the Website.
1.2. The Products available on the Website, including but not limited to intimate goods, lingerie, accessories, cosmetics, toys, and other adult-oriented consumer goods, are intended solely for adults. We do not sell Products to minors. If you are under 18, you are prohibited from accessing or using the Website, and any attempt to do so may result in immediate termination of access.
1.3. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe you do not meet the eligibility requirements or if we suspect any violation of these Terms. This includes, but is not limited to, requiring proof of age or identity verification through acceptable documentation.
1.4. You further indicate that you are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a “terrorist-supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties.

2. Website Use and Accounts

2.1. You may browse the Website without creating an account, but certain features, such as placing orders, accessing personalized content, or tracking shipments, may require you to register for an Account.
2.2. When creating an Account, you must provide accurate, current, and complete information, including your name, email address, and any other required details. You are responsible for maintaining the confidentiality of your Account credentials, including your password, and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use or security breach.
2.3. You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to transmitting harmful code, infringing intellectual property rights, engaging in fraudulent activity, spamming, harassing others, or posting obscene or offensive content. Prohibited activities also include attempting to interfere with the Website’s functionality, such as hacking, introducing viruses, or conducting denial-of-service attacks.
2.4. We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice. We shall not be liable for any such changes, interruptions, or unavailability due to maintenance, technical issues, or other reasons.
2.5. You may not create multiple Accounts for the purpose of abusing promotions, circumventing restrictions, or engaging in prohibited conduct. Accounts must not be shared with third parties without Our express written permission.
2.6. We may suspend or terminate your Account immediately, without prior notice or liability, if you breach these Terms, including failure to comply with eligibility requirements or engaging in prohibited activities. Upon termination, your right to use the Website will cease immediately.

3. Products and Descriptions

3.1. The Products offered on the Website include an assortment of hand-picked toys, accessories, intimate goods, lingerie, cosmetics, and other consumer items designed for adult use, as displayed and described on the Website.
3.2. All descriptions, specifications, images, packaging information, and other data regarding the Products are provided for illustrative purposes and form part of these Terms. We make reasonable efforts to ensure accuracy, but we do not warrant that Product descriptions or other Content are error-free, complete, or current.
3.3. We reserve the right to amend, update, or modify the assortment of Products, including prices, descriptions, and availability, at our sole discretion without prior notice. Such changes will apply to orders placed after the update and do not affect previously confirmed orders.
3.4. Products are subject to availability. If a Product is unavailable after you place an order, we will notify you promptly and offer alternatives, such as similar items, or a full refund at your choice.
3.5. Representations of Products, such as colors, sizes, or materials, may vary due to monitor settings or manufacturing differences. We disclaim any liability for such variations.
3.6. Certain Products may be subject to additional restrictions or warnings due to their adult nature, and you agree to use them responsibly and in compliance with applicable laws.

4. Ordering Process

4.1. Orders are placed electronically through the Website. By completing the checkout process, you submit a binding offer to purchase the selected Products.
4.2. An order is deemed accepted and binding upon our issuance of an order confirmation via email, which includes details of the Products, quantity, price, delivery information, and any applicable taxes or fees.
4.3. You may not revoke or amend an order after confirmation without our prior written consent. Any requested changes are subject to availability and may incur additional costs.
4.4. Each order must include: (i) Product identification (e.g., name or code), (ii) quantity, (iii) price, and (iv) delivery address and contact details for the responsible recipient.
4.5. Our electronic records serve as proof of order placement, content, and acceptance. In the event of discrepancies, our records shall prevail unless you provide clear evidence to the contrary.
4.6. We reserve the right to reject or cancel any order at our discretion, including for suspected fraud, pricing errors, or violations of these Terms, without liability.

5. Prices and Payment

5.1. Prices are as displayed on the Website at the time of order placement and are in Euros (€) unless otherwise stated. Prices include packaging and labeling costs but exclude value-added tax (VAT), shipping fees, customs duties, or other levies, which will be added where applicable and shown at checkout.
5.2. We are not liable for typographical or technical errors in prices. If an error is discovered after order placement, we will notify you promptly, and you may choose to proceed at the corrected price or cancel the order without liability.
5.3. Payment must be made at checkout using the available electronic methods, including credit cards, debit cards, and online payment systems such as PayPal. All payments are processed through secure third-party providers, and we do not store your full payment details.
5.4. Payment is considered complete upon unconditional receipt of funds in our account. Any failure, rejection, or reversal by your financial institution shall be deemed non-payment, and we may cancel the order.
5.5. Title to the Products passes to you upon full payment. Until then, Products remain our property, even if possession has been transferred.
5.6. In case of payment delay or failure, we may suspend or cancel your order and pursue remedies available under law, including charging interest on overdue amounts at the statutory rate.
5.7. Discounts may apply after your first order, as detailed on the Website. Promotional codes must be entered at checkout and are subject to terms, including expiration dates and minimum purchase requirements.
5.8. All payments are final and non-refundable except as provided in our Returns Policy. You authorize us to charge your selected payment method for the total amount, including any applicable taxes and fees.

6. Delivery and Shipping

6.1. Delivery terms, costs, and timelines are as specified on the Website at order placement. We offer free worldwide shipping for orders over €150. For orders below this threshold, standard shipping fees apply, calculated based on weight, destination, and method.
6.2. Products are packaged and labeled in accordance with commercial practices and applicable regulations to ensure discreet and secure delivery. We use reputable carriers for shipping.
6.3. Risk of loss or damage passes to you upon delivery to the specified address or upon handover to the carrier if you arrange your own shipping.
6.4. Upon receipt, you must inspect the Products promptly for any visible discrepancies or damages and report them in writing within 2 working days. Failure to do so deems the delivery accepted as complete and satisfactory.
6.5. We aim for express, discreet delivery but are not liable for delays due to force majeure, carrier issues, customs processing, or incorrect address information provided by you. Estimated delivery times are not guaranteed.
6.6. If delivery fails due to your absence or refusal, you may be responsible for additional shipping costs for re-delivery or return. Undeliverable orders may be canceled with a refund minus shipping fees.
6.7. International shipments may incur customs duties, taxes, or fees imposed by the destination country, which are your sole responsibility. We are not liable for any such charges or delivery refusals due to non-payment.

7. Returns, Refunds, and Exchanges

7.1. We offer a money-back guarantee: You may return Products within 14 days of receipt for an exchange or refund, subject to our Returns Policy and applicable consumer laws.
7.2. Products must be unused, in their original packaging, with all tags and seals intact, and accompanied by proof of purchase. Intimate goods may be subject to hygiene restrictions and are non-returnable if unsealed or used.
7.3. To initiate a return, contact our customer service via email or the Website’s support portal, providing order details and reasons for return. We will provide a return authorization and instructions. You are responsible for return shipping costs unless the Product is defective or we made an error.
7.4. Refunds will be processed to the original payment method within a reasonable time (typically 7-14 business days) after receipt and inspection of the returned Products. Refunds include the Product price and standard shipping costs but exclude return shipping and any customs fees.
7.5. We reserve the right to refuse returns that do not comply with this section, such as damaged or incomplete items. For exchanges, we will ship the replacement once the original is received, subject to availability.
7.6. If a Product arrives defective or not as described, notify us within 7 days of receipt with photos and details. We will arrange for repair, replacement, or refund at our discretion, covering return shipping costs.
7.7. Certain Products, such as personalized items or perishable goods, may not be eligible for returns. Exceptions to the right of withdrawal apply under EU law for sealed goods not suitable for return due to health or hygiene reasons.

8. Quality, Warranty, and Liability

8.1. Products comply with EU and UK standards for quality, safety, labeling, and certification. We warrant that Products are free from material defects at the time of delivery and match the descriptions on the Website.
8.2. Warranty follows manufacturer terms and applicable consumer laws, typically providing coverage for 2 years from delivery for EU consumers. We are not liable for defects arising from improper use, storage, handling, accidents, or modifications by you.
8.3. Notify us of any defects within the warranty period with detailed descriptions, evidence (e.g., photos), and proof of purchase. Valid claims will result in repair, replacement, or refund at our discretion, in accordance with legal requirements.
8.4. Our liability is limited to direct damages caused by our breach of these Terms. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, even if advised of the possibility.
8.5. Total liability shall not exceed the value of the order in question. This limitation applies to the fullest extent permitted by law, and nothing herein excludes liability for death, personal injury, fraud, or gross negligence.
8.6. You agree to use Products responsibly and in compliance with any instructions or warnings provided. We disclaim any liability for misuse or allergic reactions.
8.7. The Website and Products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, except as required by law.

9. Intellectual Property

9.1. All Content on the Website, including text, images, logos, designs, trademarks, copyrights, and software, is our property or licensed to us and protected by intellectual property laws, including but not limited to copyright, trademark, and patent laws.
9.2. You may not reproduce, distribute, modify, display, or use any Content without our prior written permission. Limited personal, non-commercial use is permitted solely for browsing and purchasing purposes.
9.3. We respect the intellectual property rights of others. If you believe any Content infringes your rights, submit a notice to our designated agent with: (i) your signature, (ii) description of the infringed work, (iii) location of the infringing material, (iv) your contact information, (v) statement of good faith belief, and (vi) statement under penalty of perjury.
9.4. We may terminate access for repeat infringers in accordance with DMCA procedures or equivalent laws.

10. Privacy and Data Protection

10.1. Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal data in compliance with GDPR, UK GDPR, and other applicable laws.
10.2. By using the Website, you consent to such processing and warrant that all data provided by you is accurate.
10.3. We use cookies and similar technologies for functionality, analytics, and marketing. You can manage preferences via our Cookie Policy.

11. User Content and Conduct

11.1. If the Website allows you to submit Content (e.g., reviews or feedback), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such Content.
11.2. You are responsible for your Content, which must not be unlawful, infringing, obscene, or harmful. We may remove or edit Content at our discretion.
11.3. Prohibited conduct includes posting spam, viruses, or defamatory material. Violations may result in Account termination.

12. Third-Party Links and Services

12.1. The Website may contain links to third-party sites or services. We have no control over and assume no responsibility for their content, privacy practices, or availability.
12.2. Accessing third-party links is at your own risk. We recommend reviewing their terms and policies.

13. Force Majeure

13.1. We are not liable for delays or failures due to events beyond our reasonable control, such as natural disasters, wars, strikes, pandemics, or supply chain disruptions.
13.2. We will notify you of such events and take reasonable steps to mitigate impacts and resume performance as soon as possible.

14. Indemnification

14.1. You agree to indemnify, defend, and hold harmless Us, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms, misuse of the Website or Products, or violation of any law or third-party rights.

15. Dispute Resolution and Governing Law

15.1. These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
15.2. Disputes shall first be resolved amicably through good-faith negotiations. If unresolved within 30 days, they shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15.3. For EU consumers, you may use the Online Dispute Resolution platform provided by the European Commission. We are committed to alternative dispute resolution where required by law.
15.4. You waive any right to participate in class actions or representative proceedings.

16. Miscellaneous

16.1. These Terms constitute the entire agreement between you and Us, superseding any prior understandings.
16.2. We may amend these Terms at any time by posting the updated version on the Website. Continued use after changes constitutes acceptance. We will notify you of material changes via email or Website notice.
16.3. If any provision is held invalid or unenforceable, the remainder shall remain in full force. We may assign these Terms without your consent; you may not assign without our written approval.
16.4. No waiver of any breach shall constitute a waiver of subsequent breaches.
16.5. Contact us for support: Monday – Friday, 12-18 (UTC+2), or via 24/7 online channels as available on the Website. For questions or complaints, email us at [support@sloppycandies.com].

By using the Website or placing an order, you acknowledge that you have read, understood, and agree to these Terms.

MONEY MENTOR LTD
167-169 Great Portland Street, 5th Floor
London, England, W1W 5PF
Company Number: 14682050