Privacy Policy
Welcome to http://95.67.50.149/ (the “Website”), operated by MONEY MENTOR LTD, a private limited company incorporated under the laws of England and Wales with company number 14682050, having its registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF (hereinafter referred to as “We”, “Us”, or “Our”)
This Privacy Policy (the “Policy”) explains how We collect, use, disclose, and protect your personal data when you access or use the Website, including when you browse, create an account, place orders, or interact with our services. We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
By using the Website, you consent to the practices described in this Policy. If you do not agree with any part of this Policy, please do not use the Website. We recommend that you review this Policy periodically, as it may be updated from time to time.
For the purposes of this Policy, “personal data” means any information relating to an identified or identifiable natural person, as defined under applicable law.
Data Controller
1.1. We are the data controller responsible for your personal data collected through the Website.
1.2. If you have any questions about this Policy or our data practices, please contact us at the details provided in the “Contact Us” section below.
Information We Collect
2.1. We collect personal data that you provide directly to us, such as when you register for an account, place an order, subscribe to newsletters, or contact customer support.
2.2. This may include your name, email address, postal address, phone number, payment information (such as credit card details, processed securely by third-party providers), and any other information you choose to provide.
2.3. We also collect information automatically through your use of the Website, including device information (e.g., IP address, browser type, operating system), usage data (e.g., pages visited, time spent on the Website), and location data (inferred from IP address).
2.4. We use cookies, web beacons, and similar technologies to collect this information. For more details, see the “Cookies and Similar Technologies” section.
2.5. If you interact with us via email, chat, or forms, we may collect the content of your communications.
2.6. For orders, we collect transaction details, including Products purchased, order history, and shipping preferences.
2.7. We do not intentionally collect sensitive personal data (e.g., health information, racial or ethnic origin) unless you voluntarily provide it, such as in customer feedback.
How We Use Your Information
3.1. We use your personal data to provide and improve the Website and our services, including processing orders, managing accounts, and delivering Products.
3.2. We use it to communicate with you, such as sending order confirmations, shipping updates, promotional emails (with your consent where required), and responses to inquiries.
3.3. We analyze usage data to understand trends, enhance user experience, and personalize content, such as recommending Products based on your browsing history.
3.4. We use payment information solely to process transactions and prevent fraud, in compliance with payment card industry standards.
3.5. We may use your data for legal purposes, such as complying with laws, responding to regulatory requests, or enforcing our Terms and Conditions.
3.6. With your consent, we may use your data for marketing purposes, including sending newsletters or targeted ads.
3.7. We aggregate and anonymize data for statistical analysis, which does not identify individuals.
3.8. We process your data based on legal grounds, including your consent, performance of a contract (e.g., fulfilling orders), our legitimate interests (e.g., improving services), or legal obligations.
Sharing Your Information
4.1. We share your personal data with third-party service providers who assist us in operating the Website, such as payment processors, shipping carriers, and IT support providers.
4.2. These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.
4.3. We may share data with affiliates or business partners for joint marketing or service provision, but only with your consent where required.
4.4. In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to similar privacy protections.
4.5. We disclose data if required by law, such as in response to court orders, subpoenas, or government investigations.
4.6. We do not sell your personal data to third parties for their own marketing purposes.
4.7. For international transfers (e.g., to suppliers outside the UK), we use appropriate safeguards, such as standard contractual clauses, to ensure adequate protection.
Data Security
5.1. We implement reasonable technical, administrative, and physical measures to protect your personal data from unauthorized access, loss, or alteration.
5.2. This includes encryption for sensitive data, secure servers, and access controls.
5.3. Payment information is handled by PCI DSS-compliant providers and is not stored on our servers.
5.4. Despite our efforts, no system is completely secure. We cannot guarantee absolute security, but we will notify you and authorities of any data breaches as required by law.
5.5. You are responsible for maintaining the security of your account credentials and not sharing them with others.
Data Retention
6.1. We retain your personal data only as long as necessary for the purposes outlined in this Policy, or as required by law.
6.2. For example, account data is retained while your account is active and for a reasonable period thereafter for record-keeping.
6.3. Transaction data is retained for at least 7 years to comply with tax and accounting obligations.
6.4. Anonymized data may be retained indefinitely for analytical purposes.
6.5. Upon request or when no longer needed, we will securely delete or anonymize your data.
Your Rights
7.1. Under UK GDPR, you have rights regarding your personal data, including the right to access a copy of your data.
7.2. You can request correction of inaccurate or incomplete data.
7.3. You may request deletion of your data (right to be forgotten), subject to legal exceptions.
7.4. You can object to processing based on legitimate interests or for direct marketing.
7.5. You may request restriction of processing in certain circumstances, such as while we verify data accuracy.
7.6. You have the right to data portability, receiving your data in a structured, machine-readable format.
7.7. You can withdraw consent at any time where processing relies on consent, without affecting prior lawfulness.
7.8. To exercise these rights, contact us using the details below. We will respond within one month, extendable if complex.
7.9. If unsatisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Cookies and Similar Technologies
8.1. We use cookies to enhance functionality, analyze usage, and personalize content.
8.2. Essential cookies are necessary for the Website to function, such as maintaining sessions.
8.3. Performance cookies collect anonymous data on how visitors use the Website.
8.4. Functionality cookies remember your preferences, like language settings.
8.5. Targeting cookies deliver relevant ads based on your interests.
8.6. You can manage cookies via your browser settings or our cookie consent tool.
8.7. Disabling cookies may limit Website functionality.
8.8. We use third-party analytics tools (e.g., Google Analytics) that may place cookies; their privacy policies apply.
8.9. For more details, see our Cookie Policy linked on the Website.
Children’s Privacy
9.1. The Website is not intended for individuals under 18 years of age.
9.2. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.
9.3. If you believe we have collected data from a child, please contact us immediately.
Third-Party Links
10.1. The Website may contain links to third-party sites. We are not responsible for their privacy practices.
10.2. We encourage you to review their policies before providing personal data.
Changes to This Policy
11.1. We may update this Policy to reflect changes in our practices or legal requirements.
11.2. Updates will be posted on the Website with the revised “Last updated” date.
11.3. Continued use after changes constitutes acceptance. We will notify you of material changes via email or Website notice.
Contact Us
12.1. For questions, requests, or complaints about this Policy or your personal data, contact our Data Protection Officer at:
MONEY MENTOR LTD
167-169 Great Portland Street, 5th Floor
London, England, W1W 5PF
Email: privacy@sloppycandies.com
12.2. Customer service is available Monday – Friday, 12-18 (UTC+2), or via 24/7 online support channels on the Website.
By using the Website, you acknowledge that you have read, understood, and agree to this Policy.
MONEY MENTOR LTD
167-169 Great Portland Street, 5th Floor
London, England, W1W 5PF
Company Number: 14682050